Your comfort is our priority at Palmyrah Resort.

Terms and Conditions

Effective Date: [2025-01-01]   |   Last Updated: [2025-01-28]

1. Introduction

Welcome to Palmyrah Resort! These Terms and Conditions govern your use of our services, including room bookings, water sports, restaurant services, and other activities. By using our services, you agree to comply with these terms.

2. Bookings and Payments

  • All bookings are subject to availability.
  • Advance payments or deposits may be required to secure your reservation.
  • We accept payments via credit/debit cards, online transfers, or cash.
  • Cancellations made within [insert time] of the booking date may incur a cancellation fee.

3. Check-In and Check-Out

  • Check-In: [Insert Time]
  • Check-Out: [Insert Time]
  • Late check-out may be available upon request and subject to additional charges.

4. Water Sports and Activities

  • Participation in water sports and other activities is at your own risk.
  • Guests must adhere to safety guidelines provided by our staff.
  • Palmyrah Resort is not responsible for injuries, accidents, or loss of personal belongings during activities.

5. Use of Facilities

  • Facilities, including the restaurant and beach area, are exclusively for registered guests.
  • Guests are responsible for maintaining cleanliness and avoiding property damage.
  • Smoking is prohibited in designated non-smoking areas.

6. Privacy

We collect and use personal information as outlined in our Privacy Policy.

7. Cancellation and Refund Policy

  • Cancellations must be made [insert time] prior to the scheduled arrival to qualify for a refund.
  • Refunds will be processed within [insert time frame].

8. Liability

  • Palmyrah Resort is not liable for loss or damage to personal belongings.
  • We are not responsible for delays, injuries, or cancellations caused by third-party providers.
  • Guests are liable for any damages caused to the property during their stay.

9. Tourist and Excursion Activities

  • Excursions to nearby tourist attractions are provided by third-party operators.
  • Guests are advised to follow the instructions of guides and operators.
  • Palmyrah Resort does not assume responsibility for third-party services.

10. Amendments

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website.

11. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka.

12. Contact Us

For inquiries or complaints, please contact us at: